Frequently Asked Questions
Everything you need to know about shopping with Maplestore.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, Maplestore ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Maplestore, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.