Returns & Exchanges
At Maplestore, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn garments. If your fashion choice isn't quite right, we are here to make the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing